1. Introduction
Welcome to riftengine.info ("Rift Engine", "we", "us", or "our"). We are committed to protecting the privacy of all visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit https://riftengine.info and any of its sub-pages.
This policy is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained therein. By using our website, you consent to the practices described in this policy.
2. Who We Are
Rift Engine is an independent gaming media platform based in Sydney, New South Wales, Australia. Our registered business address is:
Rift Engine Media Pty Ltd
Level 12, 1 Market Street
Sydney NSW 2000
Australia
Email: [email protected]
3. Information We Collect
We may collect the following categories of personal information:
3.1 Information You Provide Directly
- Contact form submissions: name, email address, subject, and message content.
- Newsletter subscriptions: name, email address, and content preference.
- Tournament registrations: name, email address, team name, and state of residence.
3.2 Information Collected Automatically
- Usage data: pages visited, time spent on pages, links clicked, referring URLs.
- Device data: browser type and version, operating system, screen resolution.
- IP address: used for geographic analytics and security purposes only.
- Cookies and similar technologies: see our Cookie Policy for full details.
4. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your enquiries and contact form submissions.
- To send you our newsletter and editorial updates (only if you have subscribed).
- To process and confirm tournament registrations.
- To analyse website traffic and improve our content and user experience.
- To comply with our legal obligations under Australian law.
- To detect and prevent fraudulent or abusive activity on our platform.
5. Legal Basis for Processing
We process your personal information on the following legal grounds:
- Consent: where you have given clear consent for us to process your data for a specific purpose (e.g., newsletter subscription).
- Contractual necessity: where processing is necessary to fulfil a request you have made (e.g., tournament registration).
- Legitimate interests: where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights.
- Legal obligation: where we are required to process data to comply with Australian law.
6. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers: trusted third-party companies that assist us in operating our website and delivering our services (e.g., email delivery services, analytics providers). These providers are contractually bound to handle your data securely and only for the purposes we specify.
- Legal authorities: where required by law, court order, or government regulation.
- Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
7. Data Storage and Security
Your personal information is stored on secure servers located in Australia. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption, access controls, and regular security reviews.
While we take all reasonable steps to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:
- Newsletter subscriber data is retained until you unsubscribe.
- Contact form data is retained for up to 12 months.
- Tournament registration data is retained for up to 24 months after the event.
- Analytics data is retained in anonymised form indefinitely.
9. Your Rights
Under the Australian Privacy Act 1988 and applicable law, you have the following rights:
- Access: the right to request a copy of the personal information we hold about you.
- Correction: the right to request that we correct inaccurate or incomplete information.
- Deletion: the right to request that we delete your personal information, subject to legal obligations.
- Withdrawal of consent: the right to withdraw consent at any time where processing is based on consent.
- Complaint: the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
To exercise any of these rights, please contact us at [email protected].
10. Cookies
Our website uses cookies to enhance your experience. For full details on the types of cookies we use and how to manage them, please read our Cookie Policy.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.
12. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Rift Engine Media Pty Ltd
Level 12, 1 Market Street
Sydney NSW 2000, Australia
Email: [email protected]